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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Costumer service was great
Was an incredibly easy process, and William was very informative.
All my questions were answered...
Great service in a timely manner. Knowledgeable personnel.
Don't penalize your customers for miscommunication or missed appointments with loan officers and/or closing attorneys.
Easy process knowledgeable staff
I emailed the Mac "team" 3 separate times. Did not receive a reply other than the auto-reply that they'd get back to us. Very frustrating. Questions were answered when I phoned however. It was confusing and disconcerting to not have the answers I needed prior to closing. Everything worked out fine, but I don't like not knowing.
It was seamless, projected dates were achieved.
My experience was terrific and I always felt like professionals were taking care of my documents at all times. Because of this I never had any serious doubts about my whole refinance processes. Nicholas Hagan was amazing and because of his role in my paperwork everything went smoothly. Penny Mac has an array of amazing agents who genuinely care about you and you’re needs.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,224 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.