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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great overall experience. Quick and easy.
Tony was so helpful in getting my home mortgage that I reached out to him out to refinance my home when the rates dropped a year later.
One of your co work were terrible communication. We had to send 4 th time on email for home owner insurance and some another info third time plus we had no idea why wrong info appeared on our documents. It was not relax for us due lack communication.
Dealing with bailey was great towards the end of the loan process there was a lot of trouble
Regular, friendly updates. Great customer service interactions and an overall smooth process.
The whole experience was great from beginning to end. They explain everything to me with great detail. I was extremely happy with the whole loan process. I would and I have recommended PennyMac to my friends. thank you R.G.
Very quick and efficient. Couldn't ask for nicer people to deal with!
A steady flow of communication, timeliness, this process began on dec 2nd I believe,and was not completed until feb 11th. I provided any info or documentation requested by Penny Mac usually within an hour of recieving such request,only to call back a week later to hear the file isn't updated, and asked for documents which I had already uploaded to the mac team site... Or being told I recieve an update by a Friday and only recieving an update because I followed up the following Wednesday?
Great work and fast!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,664 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.