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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,664 reviews
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Ricky K.'s profile image
Ricky K. 
5 years ago

The availability of clarification through phone contact was helpful when I had questions that I needed answered. 

RICHARD D.'s profile image
RICHARD D. 
5 years ago

Karen and Brittany were both great! Kept me informed every step of the process. 

Stephen B.'s profile image
Stephen B. 
5 years ago

Great communication with Darius Irvin throughout the whole process. 

WHITNEY B.'s profile image
WHITNEY B. 
5 years ago

Great communication. 

Joel G.'s profile image
Joel G. 
5 years ago

Overall professional and knowledgeable staff. Very courteous and timely response to questions and issues 

SAMUEL P.'s profile image
SAMUEL P. 
5 years ago

Originator and MAC team communicated very well and were friendly and responsive. 

JAMES G.'s profile image
JAMES G. 
5 years ago

PennyMac gave me a great rate on my refinance and Laurie and Nicholas were great to work with! 

VLADIMIR M.'s profile image
VLADIMIR M. 
5 years ago

over all good experience 

Thomas B.'s profile image
Thomas B. 
5 years ago

Our first interaction with Ryan was very good. He answered questions and was prompt in his reactions. Once the process left Ryan thinks didn't go as smoothly. The estimated dollar amount for closing changed several times and questions that we asked as to why were either never answered or the response was slow. Our appraisal came in very low and after inspecting it we noted that it was incomplete and we never did receive a response about that. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,664 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.