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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The availability of clarification through phone contact was helpful when I had questions that I needed answered.
Karen and Brittany were both great! Kept me informed every step of the process.
Great communication with Darius Irvin throughout the whole process.
Great communication.
Overall professional and knowledgeable staff. Very courteous and timely response to questions and issues
Originator and MAC team communicated very well and were friendly and responsive.
PennyMac gave me a great rate on my refinance and Laurie and Nicholas were great to work with!
over all good experience
Our first interaction with Ryan was very good. He answered questions and was prompt in his reactions. Once the process left Ryan thinks didn't go as smoothly. The estimated dollar amount for closing changed several times and questions that we asked as to why were either never answered or the response was slow. Our appraisal came in very low and after inspecting it we noted that it was incomplete and we never did receive a response about that.
PENNYMAC has a 4.4 star rating with 48,664 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.