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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,817 reviews
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STEVEN H.'s profile image
STEVEN H. 
5 years ago

In the end they made it right. Check the figures, fees, and rates closely. Sometimes too many hands can cause issues or info. can be lost 

Regina T.'s profile image
Regina T. 
5 years ago

I made an attempt to refinance last year, and the experience was unpleasant. I actually wanted to refinance with another company until Mr. Gilbert Herrera reached out to me and assured me that this time around would be different. Mr. Herrara and his team were responsive, polite, knowledgeable, and they quickly worked to close on my loan in a timely manner. Stellar service was provided from the beginning to the end. 

PAULA M.'s profile image
PAULA M. 
5 years ago

Great communications via email and phone calls. Fast responses to my questions. 

ERNEST D.'s profile image
ERNEST D. 
5 years ago

William and Staff was awsome and did what they said they do for me! They made you feel like family and important to them they meet my needs and send me all paper work on time and when I need help they were a phone call away to help! I was very happy with thier service toward me thank you Ernest Davis! 

Benjamin C.'s profile image
Benjamin C. 
5 years ago

N/A 

JAMES D.'s profile image
JAMES D. 
5 years ago

The outstanding customer service. The PennyMac staff are experts in the loan business. 

Aimee H.'s profile image
Aimee H. 
5 years ago

All info was communicated clearly and there were no issues. 

JESSICA S.'s profile image
JESSICA S. 
5 years ago

Everardo Zaragoza was great at communication and very helpful in understanding the process. 

Derricka S.'s profile image
Derricka S. 
5 years ago

Everything was great and Cheree was awesome!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,817 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.