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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,818 reviews
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Zachary T.'s profile image
Zachary T. 
5 years ago

Will Slater was an absolutely fantastic representative. I could have asked for a better partner during the refinance process. And honestly, without him I would’ve probably walked away. Unfortunately, after the initial business with Will ended and I moved to the Mac Team, it was a horrendous experience. From declining documents incorrectly, never adjusting my closing costs, mis scheduling my closing, then call me during my closing to say that my closing costs had changed yet again.  

Barry B.'s profile image
Barry B. 
5 years ago

Carl earned my business with candor, professionalism, and caring. Most painless refinance ever! 

Allen M.'s profile image
Allen M. 
5 years ago

Was a pretty easy experience 

Ky N.'s profile image
Ky N. 
5 years ago

Quick response 

MELISSA CARBONELL M.'s profile image
MELISSA CARBONELL M. 
5 years ago

Great service and easy process 

IRINEO PURIFICACION J.'s profile image
IRINEO PURIFICACION J. 
5 years ago

PennyMac helps me bring my interests rate significantly and also explains all my options and what benefits me the most specially me as first time buyers. Thank you again! Special Thanks to Nick Bonifacio & Nick Hagan for me and supporting Active and Vet Military! 

Ruth B.'s profile image
Ruth B. 
5 years ago

My old mortgage was with PennyMac. When I decided to sell my house & buy a new one I specifically told my realtor I HAD to go through PennyMac as their current service if my loan was great. Then I called and spoke with Abigail, she was awesome. She answered when I call and was always happy to answer any questions I had. Abigail made my new mortgage process painless!! I would also note that Rosario & my PennyMac team were great!! Thank you so very much!! 

Ronald & Rebecca M.'s profile image
Ronald & Rebecca M. 
5 years ago

The process was seamless. It was done in a systematic manner that made sense and kept the process going. The m.a.c. Team led by Eric was available when we called and provided a prompt response. There were no surprises and everyone on the team was knowledgeable, courteous and professional. Our thanks to each of them. This was the best loan procedure we have ever been a part of. 

Miguel M.'s profile image
Miguel M. 
5 years ago

I could have done the loan somewhere else,but the great customer service from penny Mac provided all the way around from start to closing was great that’s the reason I have PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,818 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.