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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,656 reviews
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Reggie Y.'s profile image
Reggie Y. 
5 years ago

Linda Harris was amazing!! She held our hands throughout the entire process. She was very prompt when responding to our questions. We had a few hiccups along the way, but Linda communicated well and helped us over every hurdle. We are very grateful for Linda and the rest of the PennyMac team for making our refinance as stress free as possible. 

Jiyeun S.'s profile image
Jiyeun S. 
5 years ago

Andrew was very helpful. Though there were some glitches along the way, he patiently worked with us to get the loan completed. 

JASON H.'s profile image
JASON H. 
5 years ago

Someone dropped the ball in the process, we had to rush to close on the interest rate that was promised. In the end everything was completed to satisfactory standards. However, the transition of the loan could have been a bit smoother. 

JAMES MATTOX J.'s profile image
JAMES MATTOX J. 
5 years ago

Excellent process. 

Carlos P.'s profile image
Carlos P. 
5 years ago

.. 

SERVANDO GOMEZ J.'s profile image
SERVANDO GOMEZ J. 
5 years ago

Wasn't constantly hasseled for information 

Meredith B.'s profile image
Meredith B. 
5 years ago

Better communication 

Jacqueline D.'s profile image
Jacqueline D. 
5 years ago

There was no hiccups once Mr. C. Franklin and Mr. R. Candelaria got involved with my refinance. I enjoyed working with both of them and they made my loan experience smooth. If either of them had a question they didn't hesitate to give me a call. I'm very thankful and look forward to my future with PennyMac, thanks! 

KENNETH B.'s profile image
KENNETH B. 
5 years ago

Speaking with Patrick from the beginning was easy. He answered any and all my questions. It was a good experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.