This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Both Evan and Andrew were great throughout the process. There was a hiccup that caused the first closing date to move last minute, but Andrew was very professional and apologetic for any hiccups. Overall super smooth process, very clear and consistent communication.
THE PROGESS TOOK TO LONG AND IT TOOK FOR EVER FOR ANYONE TO GET BACK TO ME. MELISSA CHRISTMAS WAS GREAT AND VERY HELPFUL WHEN SHE DID GET AHOLD OF ME
I expected better explanation when I called to enquire about some of the fees, costs, credits I was seeing on the updated paperwork which was not there in the estimate. The person I spoke with was short with no helpful answers. I gave up trying to understand the let it go.
Abdul was amazing to work with. He was informative, transparent, and respectful.
No comments
Email correspondence with instructions was very helpful to make the process very smooth. The portal is easy to access and navigate and clearly explains step by step what needs to occur and what can be expected. Very smooth process and very painless.
I had a great experience with Eric and the Pennymac team. Thank you for all the help and making this process as easy as possible for me.
I was very pleased with all proceedings. All communications were handled courtesly and as stated. Could not have been easier. Many thanks to Jeff and the team. Carle B. Jackson
Some of the paperwork is difficult to understand for people not in the business. The people I dealt with were great.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,656 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.