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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,637 reviews
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Donald Dornon J.'s profile image
Donald Dornon J. 
5 years ago

I have no complaints in dealing with Michael or the PMAC Team. Michael has excellent skills when dealing with clients. Communication is my big thing. Michael surpassed my expectations. Thank You Michael !! 

TIKISHA E.'s profile image
TIKISHA E. 
5 years ago

Everyone was amazing! The process was easy 

Gilbert G.'s profile image
Gilbert G. 
5 years ago

The process went as scheduled and quicker than I anticipated. 

Jason B.'s profile image
Jason B. 
5 years ago

Great customer service and fast processing time. 

Matthew K.'s profile image
Matthew K. 
5 years ago

Communication initially was fine as I tried to reach out with questions I would leave messages for Hilda and Ryan. I never got return calls. I had to later call back and hopefully reach them. Also it would send email notifications that I needed to update things on my application and then there would be nothing to update. For the amount of money in closing cost you guys make. The service should be spot on. It was far from that. I would not recommend it to others. 

MARVIN K.'s profile image
MARVIN K. 
5 years ago

Knowledge and professionalism of those involved. 

Howard L.'s profile image
Howard L. 
5 years ago

Never got the closing documents to my wife in another state over the holidays,resulting in a10 day delay. She waited all day ,not even a phone call. 

MICHAEL J.'s profile image
MICHAEL J. 
5 years ago

Friendly, professional and timely assistance. 

Dawn M.'s profile image
Dawn M. 
5 years ago

I’m a 4 time repeat customer. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,637 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.