PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,108 reviews
Select a rating
Darryl K.'s profile image
Darryl K. 
3 years ago

Our Loan process was very professional and quick. Everyone was knowledgeable and able to answer questions timely. It was a great experience and would refer to family and friends. 

Tamara P.'s profile image
Tamara P. 
3 years ago

I feel like you guys could do a 15 mortgage instead on 17 

Lauren M.'s profile image
Lauren M. 
3 years ago

Beat experience I’ve ever had with loan process. 

Paul C.'s profile image
Paul C. 
3 years ago

A simple and straight forward application to closing deal! The team was very informative, prompt and accurate. This is the 2nd PennyMac loan I have had and will continue to use them for future properties. Great job all around! 

Taylor D.'s profile image
Taylor D. 
3 years ago

I have communicated to the Vice President Dennis how unpleasant our process was. We were not “compensated” even remotely close to what we dealt with. I was told by Dennis he would reach back out after closing and I never heard from him. Communication is key and when you say your going to do something do it. Extremely disappointed in PennyMac after being a customer of 3 years. 

David M.'s profile image
David M. 
3 years ago

Peter was super to work with through the closing process. He was exceptionally prompt in answering any and all questions! 

Fernando Coronado J.'s profile image
Fernando Coronado J. 
3 years ago

5 star rating! Liem was exceptional and very helpful with all my questions and concerns. i highly recommend him to anyone going thru the process of a new home loan. 

WILLIAM DONNELLY I.'s profile image
WILLIAM DONNELLY I. 
3 years ago

Thank you for everything! 

Calvin Ellington J.'s profile image
Calvin Ellington J. 
3 years ago

Everyone was very pleasant and helpful. Their communication was very clear throughout the process. Thank you again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,108 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.