This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Veronica was absolutely fantastic. There were other problems when signing time came, documents prior to Veronica taking over that were lostm
Shay was wonderful. The unpleasant rating is for the overall process. Shay was very helpful and understanding during the entire proces
Mac team are very professional and efficient. Thank you
Talking to only one person would cut down on conflicting information. Fewer statements indicating the loan would be canceled if I didn’t take some action immediately. I can’t do anything immediately because I am handicapped. Linda Frazier was very nice.
It was more expensive then I’d thought, I do wish I’d of shopped around but felt that because I was a penny mac customer I’d get a super deal. But I didn’t.
Great experience with Grace.
Closing cost went up because I was not able to close on time due to sellers bank not sending over paperwork.
Good job !!!!!
I decided to stay with Penny Mac because I liked the ease of their online applications and the experience with their customer service. This loan process was the exact same. Very easy, online application, seamless transitions with knowledgeable team members at every stop of the process , live operators answering each phone call. Overall, PennyMac goes out of their way to ensure the customer is well taken care of with kind and considerate service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,513 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.