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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,138 reviews
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LATESHA W.'s profile image
LATESHA W. 
on Birdeye

2 years ago

The process was quick! Shalom was great with any concerns I had and if I called in, my questions were answered. 

Nicole O.'s profile image
Nicole O. 
on Birdeye

2 years ago

Super easy stream lined process. Great customer service that answered all my questions and called me just to update me on where my loan was at. 

Blake R.'s profile image
Blake R. 
on Birdeye

2 years ago

I used PennyMac for financing my home in Huntsville, AL in 2020 - it was a smooth, great experience. When I changed jobs in 2022 and moved to Nashville, TN, there was no doubt who I was going to turn to again - PennyMac. They did not disappoint. The second time around was just as great as the first - thank you PennyMac. When you are selling and buying a home, you have enough to worry about. It is great to have a lender like PennyMac that guides you through each step. Blake E. Richardson 5/20/2022 

Josiah H.'s profile image
Josiah H. 
on Birdeye

2 years ago

Great experience, great portal, great team. Thank you. 

Eric B.'s profile image
Eric B. 
on Birdeye

2 years ago

I refinanced and the entire process was surprisingly easy, quick, pain-free. Thank you! 

Diego D.'s profile image
Diego D. 
on Birdeye

2 years ago

Grace and Espinosa are great. Very professional and always ready to support. The team made the process worry free. 

Marcus R.'s profile image
Marcus R. 
on Birdeye

2 years ago

I truly appreciated the security measures used by PennyMac. The back up systems were very reassuring. With those measures in place, document submital and other functions were done quickly. In addition to all that, I was able to speak to a live person for guidance and information when needed. Great service. Thank you 

Marla S.'s profile image
Marla S. 
on Birdeye

2 years ago

The whole refinancing process was easy and well communicated by my M.A.C. team. Glad I made the step... 

THOMAS BONANNO S.'s profile image
THOMAS BONANNO S. 
on Birdeye

2 years ago

So my signing date changed and I wasn’t notified until I called in to confirm. That was the only issue but to me it was significant. A call, a text, an explanation. Besides that Janet was professional and courteous. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,138 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.