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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very prompt with movement of loan process..
The team was helpful and they were sending the update and keep me updated
I appreciate the hand holding, advice and insight through my loan process. I feel like they were genuine and looked out on the interest rate. Looking forward to doing business in the future with Penny Mac
Great to work with!!
Clear communication on loan progress, set expectations on what to expect and when.
Great experience
Our refi took almost 3 months.
Still trying to resolve problems
The answers of this survey are ONLY for my experience with Mrs. Brittany Jones. Very poor service and attitude since day one. Because of her and only because of her are my answers of this survey. I had a great experience with Mr. Carlos at the beginning of the process. He went the extra mile for me and answer all my questions but I did not have the same luck with Mrs. Jones. I do not want any friends or family member to get a bad experience of such an important process like I did with her.
PENNYMAC has a 4.5 star rating with 49,138 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.