This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No Comments
Thank you for everything!
We were originally charged $13,000 in origination fees. A ridiculous amount when compared to other lenders only charging 1% of loan or a flat fee. The loan officers never called me back, even after Claudia promised I would hear back by end of day. Matt was horrible but he did negotiate a $2800 credit from origination costs because I was going to cancel the entire loan. We are disappointed with the lack of truth of closing costs by the lender...only to say they were giving us a good rate-we really did pay for it in the en... read more
The experience that I had with PennyMac was incredible. They were prompt and communicative. They got back with me as expeditiously as possible and all my questions were answered. I definitely recommend them and I look forward to keeping them as my lender. Wouldn't go anywhere else. 5 Stars.
I appreciated Braxton and Edward. They were very helpful and made things go smoothly.
Customer service.
Michelle was thorough and well prepared. She helped me keep my peace of mind during the entire process, which I'm sure was challenging! Bravo!
My refinance was handled very well. There were some errors along the way. But nothing is ever perfect in this world. And it wasn't that big of a deal to be completely honest with you. I've had PennyMac as my lender for almost 5 years now. I have always been completely satisfied with them. And I was completely satisfied with this process. Mr Martinez was a pleasure to work with. He was always able to explain anything I needed to know very concisely and clearly. I would recommend PennyMac to anyone looking for a home loan. And... read more
More clear on the closing cost and the points we bought still not sure how that works
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,138 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.