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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,139 reviews
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Janeth C.'s profile image
Janeth C. 
on Birdeye

2 years ago

Very professional, they make the refinance quick and easy 

DAVID S.'s profile image
DAVID S. 
on Birdeye

2 years ago

I was well communicated to and things went well 

April B.'s profile image
April B. 
on Birdeye

2 years ago

Ms. Linda was very pleasant and kind to work with. She assisted walk me through questions I had during my loan process. She also responded to my questions promptly. 

Lisa M.'s profile image
Lisa M. 
on Birdeye

2 years ago

Penny Mac withdrew me from my first rate lock without my consent, consideration or notification. They also reversed an agreed upon reinstatement. Now I have a higher rate and monthly payment due to pennymacs error. There was a great deal of plausible deniability and “miscommunication”. At my expense. 

David S.'s profile image
David S. 
on Birdeye

2 years ago

Express all requirements needed for underwriting prior to selling home 

Jill M.'s profile image
Jill M. 
on Birdeye

2 years ago

Good customer service and accuracy 

Andrew Chism J.'s profile image
Andrew Chism J. 
on Birdeye

2 years ago

Sandra was a trooper through a tough purchase with many bumps in the road to closing, she was always available, always upbeat, always compassionate and above all always professional and ultra hard working to get us to closing on the day we needed! She was very knowledgeable and had answers for our questions quickly! We could not have asked for a better experience than the one we had with Sandra Benavidez! 

Stephen D.'s profile image
Stephen D. 
on Birdeye

2 years ago

Although there was a change in my primary contact, the process moved smoothly. 

PAMELA W.'s profile image
PAMELA W. 
on Birdeye

2 years ago

The entire process went smoothly. Everyone evolved made the experience pleasant and in my busy work world of chaos this is much appreciated 🙂 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,139 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.