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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was great from start to finish. Any issues where resolved very quickly to keep closing date the same. Everyone was so help, polite, courtesy and knowledgeable. I will continue to recommend PennyMac to Everyone!!!!
Overall pleased
Thank you for your service!!
Excellent communication from Austin Fendler in Loan processing. He was prompt and thorough in answering any questions or concerns throughout the loan process.
Overall an excellent experience
Over all I could not have asked for a better experience. Great job !!!!
Very efficient and timely
I was told by Krystal that she would call me to go over the closing disclosures. That call never happened. There was something wrong on the closure documents that I caught and called about. I am not saying that is Krystal's fault but someone else should have caught that. I just felt that things could have gone a bit better. I also sent an email to Krystal in which she stated that she never received but I know that she did because I double checked multiple times to ensure that I did send it to the correct email address.... read more
5 stars + 5 stars
PENNYMAC has a 4.4 star rating with 49,002 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.