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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The online features made it easier to upload documents and monitor the status of loan.
The process was seamless, we were very satisfied.
The expectations were given early which meant when documents were actually requested I was able to have them ready when the time came. Sandi was always professional and friendly, she answered questions clearly so I did not feel any unease during any of the process. It was much quicker than I had anticipated as well. That was appreciated.
NO! NO NO NO NO
Sandi and Alex were very professional in handling my experience. They were friendly, caring, they listened, they explained procedures, answered my many questions and were patient. One can sum it up in a very short statement. They were world class associates! I thank them both.
Better communication, Timely communication Clear communication Return customer calls More consistent experienced loan processors
Good experience with Penny Mac. Things went smoothly.
Great communication by phone and email. Everyone involved courteous and helpful.
Always ready to provide the information I needed
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,089 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.