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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went good .We had a few set backs that delayed the process.But we worked together and got it done.Thank you very much.
The loan process completed as expected despite Covid interruption's .
The initial offer and loan estimate were revised without any explanation and it resulted in lot of frustration. It was hard to reach loan officer and all issues were never resolved. I had to settle for closing as I could not afford any more time.
The refinance process was easy and straightforward.
Rashawna went out of her way to help us get things in order for our loan. I am very busy at work and have a 3 yr old at home, so finding to to track things down can be a challenge. Rashawna went beyond to get things copied to other parties involved with out loan process. She is a ROCKSTAR!!
The Mac team concept does not appear to work. I grew very sick of calling to talk to persons that were not assigned to my case and felt like I was constantly getting passed around. The website interface was incorrect throughout the entire process listing a different loan processor from the purchase team despite me bringing up the error MULTIPLE times. Closing date and disbursement was shifted without my knowledge and without my approval. I had decided to utilize PennyMac as I felt that since your company was my original serv... read more
Mary was great, can not say the same for the other staff, I was involved with.
Great communication and clear numbers given for closing
Nothing more to add here
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,164 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.