PENNYMAC

Jeffery J. 

on Birdeye

3 years ago

Quick, Accurate, and on time. 

Keith P. 

on Birdeye

3 years ago

I think for me find the loan agent could have tried to looked into more ways to make the process of getting approve for a loan easier for a borrow would be great. it’s that underwriting review it’s a very very stressful part . if we can make that part smoother When someone start a process to get a loan it’s life changing. We all hope for something better in life. sometime when we calling for something we may not ask the right question or we are asking for something that not going to work us. 

Virginia M. 

on Birdeye

3 years ago

I had to continually reach out to my original loan person Matt to clarify information that Charles relayed to me. He was consistently incorrect and even called after I had closed the load to let me know I needed to close it. Verifying my income was a nightmare and it took the load and extra 3 weeks to close. 

Justin H. 

on Birdeye

3 years ago

Everyone was extremely accurate, timely, pleasant, and knowledgeable. I couldn’t have asked for a better experience. 

Matthew P. 

on Birdeye

3 years ago

Great experience feeling with Penny Mac. Helpful the whole way thru the process 

Jerry D. 

on Birdeye

3 years ago

Great communication from Evelyn, loan officer brad did not reply to my emails or return my phone call after loan was originated and in processing. Very disappointed with him. Everyone else was great! 

Kenneth L. 

on Birdeye

3 years ago

Thank you Brandy, very pleasant experience.. 

WAYNE B. 

on Birdeye

3 years ago

Communication was great. Requests for information were clearly articulated. 

Andrea S. 

on Birdeye

3 years ago

Marcia was very professional and provided so much help to us. She promptly answered every question that we had.