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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I thought it was a smooth transaction.
Ammie was very clear what was needed to get my refinance done accurately and we closed sooner than I expected. She was always there to help me with all my concerns/questions with a smile on her face. Her knowledge was exceptional in the process of the refinance of the loan.
Closing was booked and we were told everything was in good order. Then we received a follow up email asking for us to complete an additional work verification document for my wife. I sent two emails one to Savannah and one to Cathy Caligiuri asking for requirement to be waived as it came after the fact of Pennymac saying all was in in good order, with closing being booked. They never responded to my emails. Additionally, we have never missed a payment since inception of loan in October 2012. We also both have excellent cr... read more
good experience
1. PROFESSIONAL 2. EXPERIENCED 3.MY EXPECTATIONS WERE MET. GOOD JOB ........ THANK YOU DEZELL JOHNSON
Logan was very helpful and kept me updated on the progress of our loan
The team was always friendly and courteous. Information was provided in regular updates, and any questions were addressed in a timely manner. These are some great people who do their job well.
Everyone was informative and helpful and accurate and consistent with information
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PENNYMAC has a 4.5 star rating with 49,162 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.