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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Crystal was great.
The experience of Refinancing with a cash out with PennyMacUsa was amazingly fast. Everyone communicated clearly and promptly. Every step of the process was outlined from the start so that I knew what to expect. Nothing was asked of me twice. The title company handled our file with competence and professionalism. The Closing was at home with a great notary. Plus they service your loan themselves, so you are not dealing with a different company every time they sell your loan like I was. I am gladly recommending them to my f... read more
I prefer not to answer
The same documents were requested several times.
I am Disabled with a Traumatic Brain Injury and PTSD, and the times I called Peter because I either forgot what I needed to do or didn’t understand a PennyMac email…Peter was ALWAYS there: answering the phone, patiently explaining the information in ways I can understand. I always felt comfortable reaching out because he never talked to me in any condescending manner nor displayed frustration with my many calls. Peter is #1 in my book. 👍🏼
All went well
Some requests were unclear what was required. Some things requested twice.
Great communication skills
Great communication!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,128 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.