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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
What made my experiences great was Joselyn Nieves took her time to listen to the need of customers. She always responded to emails and phone calls within a timely manner. she was also very knowledgeable about her job. She is a good team memeber.
Great experience refinancing with Penny Mac and working with Joselyn Nieves through our loan process. I had my preexisting mortgage with Pennymac and called with some questions about refinancing and ended up starting the process that very day. Joselyn was very attentive to any questions and concerns we had. Would highly recommend and use again! - Jessica & Andrew Walker
Helpful and prompt through the whole process. They helped us get through an obstacle and close the loan we needed in the timeframe discussed.
Great experience
excellent service
Communication was on point with great customer service
Very prompt responses
Overall experience was excellent. Very professional and the communication on what was needed was clear and concise.
I think the overall experience was great from start to finish. My wife and I had a smooth process and everything we were told was accurate and on time. It was a great experience. In fact it was so good I already referred PennyMac to a colleague. Amanda was very nice and answered all of our questions and guided us very well. She was awesome.
PENNYMAC has a 4.5 star rating with 49,162 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.