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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Eric was helpful in answering all of my questions.
The service was great and Claudia was very pleasant and informative through the whole process.
Awesome team! Thank you for all the help!
Have 1 single point of contact handling my loan, not a bunch of people shuffling multiple loans. Every time I called, someone new, who first has to familiarize themselves with all the information in my loan. Worthless and time consuming. Explaining stuff over and over. So many repeats! Then verification of employment was huge fiasco! kept saying my verification was unknown. Seriously my previous loan that you just paid off was Pennymac. Shouldn’t be any question of my employment, since I haven’t missed a payment on previous ... read more
The communication was great, you never left me wondering if you were working on my loan. If was a very pleasant experience. Thank you
The communication was always there which made the whole process easy.
Sandrea was very helpful and our loan was closed very quickly.
Clear concise communication during the process. Too many contacts all wanting different information and during the different stages talked to a different person each time.
Good service. Communication was a little confusing at times with what your supposed to do and some times it was like a hurry up and wait situation. Overall I’ve used PennyMac for years and have never had a problem. I should get a gift basket for being a loyal customer lol.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,164 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.