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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was very disappointed with the lack of communication-I had to place many calls myself and ask questions that Penny Mac had in their database. I feel closing would not have happened within two months if I had not called and inquired on hold ups.
Everything that was told and communicated to me was precise and accurate
Quick, Accurate, and on time.
Edna Gotay, who shepherded my loan application from early in the process to the end, provided superb customer service. He called or emailed me regularly to keep me updated on the status of the process, to ask for specific documents (and explain exactly what was needed) and to confirm details. He reassured me that the process was on track, and that I was doing all that I needed to be doing, and helped make sure not only that the loan closed in a timely fashion but that the final closing statement was exactly what I was expect... read more
Everything went well. Thank you!
Great experience feeling with Penny Mac. Helpful the whole way thru the process
Thank you Brandy, very pleasant experience..
Communication was great. Requests for information were clearly articulated.
Marcia was very professional and provided so much help to us. She promptly answered every question that we had.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,163 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.