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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,631 reviews
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TOMAS C.'s profile image
TOMAS C. 
3 years ago

Great service 

William C.'s profile image
William C. 
3 years ago

Easy process! 

Fred A.'s profile image
Fred A. 
3 years ago

The refi experience with Penny Mac was smooth, and completed in a timely manner. Thumbs up. 

Kathryn A.'s profile image
Kathryn A. 
3 years ago

Whole process took 18 days. Thanks! 

MICHAEL M.'s profile image
MICHAEL M. 
3 years ago

No surveys 

RICHARD S.'s profile image
RICHARD S. 
3 years ago

Very easy process and fast as well. Worked with Gabriel Mann as the loan officer and he was excellent. Explained things and got back to me when concerns question came up. And all the other people at PennyMac that I spoke with were excellent and professional. Good job to you all. Thanks 

Roger S.'s profile image
Roger S. 
3 years ago

She was one of two Loan Spec. that kept me informed on my loan. 

Nancy F.'s profile image
Nancy F. 
3 years ago

Always so pleasant and helpful! 

Jeremiah G.'s profile image
Jeremiah G. 
3 years ago

Jessica Wheeler started out great until 3 weeks before our closing date. She sent an email for documents I had it back within an hour. But if I had a question she would never respond or call back or email. We were told by her that there needed to be an escrow hold back completed due to the landscaping in the front yard as per the plans. She told us it is not a big deal and will be handled. This was three weeks before closing. Two weeks before closing our realtor and title company were waiting for closing documents, a timel... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,631 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.