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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,164 reviews
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Tammy F.'s profile image
Tammy F. 
on Birdeye

2 years ago

So hard to reach a live person to clear up login problems, and when I did they gave me the wrong information to correct it. Still not sure if I can log in because confirmation code is still being sent to my ex husband and no one can seem to fix that. 

DONALD S.'s profile image
DONALD S. 
on Birdeye

2 years ago

No comment 

Jose H.'s profile image
Jose H. 
on Birdeye

2 years ago

........... 

Erica C.'s profile image
Erica C. 
on Birdeye

2 years ago

Great experience 

Jason H.'s profile image
Jason H. 
on Birdeye

2 years ago

Ya...stop sending email after email for a review and don't cancel the original closing date with no call or email. 

Christine W.'s profile image
Christine W. 
on Birdeye

2 years ago

Rashawna was awesome. There was quite a delay during the appraisal process and she kept in touch throughout that time giving us updates and asking if we had any questions. She was curious and very cheerful. That's hard to come by in customer service anymore. She made the experience very nice! 

BARBARA R.'s profile image
BARBARA R. 
on Birdeye

2 years ago

Tyra was awesome. She was always easy to get on the phone and she always was able to help me when I called and always was able to help me with all of my questions. Thanks Tyra for all of your help! You Rock!! 

Anudeep Subbaraya Setty R.'s profile image
Anudeep Subbaraya Setty R. 
on Birdeye

2 years ago

clear communication. Fast and meets the expectations with estimated date 

Susan R.'s profile image
Susan R. 
on Birdeye

2 years ago

ok service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,164 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.