PENNYMAC

SEAN MCGRATH S. 

on Birdeye

3 years ago

Crystal was great. 

Lil B. 

on Birdeye

3 years ago

The experience of Refinancing with a cash out with PennyMacUsa was amazingly fast. Everyone communicated clearly and promptly. Every step of the process was outlined from the start so that I knew what to expect. Nothing was asked of me twice. The title company handled our file with competence and professionalism. The Closing was at home with a great notary. Plus they service your loan themselves, so you are not dealing with a different company every time they sell your loan like I was. I am gladly recommending them to my f... read more

Sharon C. 

on Birdeye

3 years ago

I prefer not to answer 

Claudia L. 

on Birdeye

3 years ago

I am Disabled with a Traumatic Brain Injury and PTSD, and the times I called Peter because I either forgot what I needed to do or didn’t understand a PennyMac email…Peter was ALWAYS there: answering the phone, patiently explaining the information in ways I can understand. I always felt comfortable reaching out because he never talked to me in any condescending manner nor displayed frustration with my many calls. Peter is #1 in my book. 👍🏼 

JOHN C. 

on Birdeye

3 years ago

All went well 

Mary B. 

on Birdeye

3 years ago

Some requests were unclear what was required. Some things requested twice. 

Job A. 

on Birdeye

3 years ago

Good customer service and great communication 

Stephanie M. 

on Birdeye

3 years ago

Michelle was the only reason I didn’t go crazy! She is amazing 

Ernesto Flores J. 

on Birdeye

3 years ago

Pennymac made my refinance really simple and worry free. Chantel was great, polite, informative and took care of all my needs. Thank you Pennymac for an overall great experience, you guys are awesome!