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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan process took too long and the multiple PennyMac people were all not communicating the same message. Julie was usually helpful but Leo was not.
The clear communication! I was always comfortable talking to Ms Stacy she never made you feel ignorant for not not knowing about something. She was kind enough to call the day she had verified the funds had hit our bank. She CARED!!!
It was great experience very handy way to get things done quickly
From beginning to end was a smooth process. I was briefed on every process. I really like that any team was able to assist when I called. Just awesome
It took 2 months to close this refi. Despite multiple, almost daily, calls by myself, and many promises from the loan officer and the loan processor, no process was made on the loan for 30 days.
Sandra was great. Checking up on me Frequently if I understood everything.
Great experience and very smooth process.
Some questions weren’t answered very quickly and the process took longer than expected with getting some of the paperwork corrected
De’Loria was very helpful and answer all the questions U had. It was a great delight to work with her.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,165 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.