PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,136 reviews
Select a rating
Bart J.'s profile image
Bart J. 
3 years ago

.......... 

Daniel Gastelo S.'s profile image
Daniel Gastelo S. 
3 years ago

Very friendly and informative 

Robert T.'s profile image
Robert T. 
3 years ago

More communication once I said ok with loan could not get help with questions sometimes no return email till next day my credit report was pulled twice which made my credit drop 

Stefanie S.'s profile image
Stefanie S. 
3 years ago

I had a rather hard time getting everything together in this process but sharyl stayed patient and professional. 

Bonnie S.'s profile image
Bonnie S. 
3 years ago

The MAC team are awesome to work with … thanks for everything.. Bonnie S. 

Fady M.'s profile image
Fady M. 
3 years ago

From the outset of my experience, from the initial conversation with Tabitha, to receiving updates from Ray and Lacy with regard to the loan process, I was dealt with in a most professional and courteous manner. 

Kendrick M.'s profile image
Kendrick M. 
3 years ago

Everything was great 

Harry M.'s profile image
Harry M. 
3 years ago

Everyone one I was in contact with was awesome! The process went very smoothly. Would highly recommend Penny Mac! Thank you! 

Kourtney W.'s profile image
Kourtney W. 
3 years ago

Communication, and not changing the closing costs without explanation. Original closing costs estimated was a huge difference from the closing costs at closing. And over all loan amount went up as well. Just didn't seem right, and the Communication was lacking. On all email traffic it said the person I was working with was Nygugen, I don't even know who Marc is. Very sketch, and I don't feel confident I received the best service or prices. I was also quoted at veterans united for 2.9 %interest rate. But went with pennymac be... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,136 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.