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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I appreciate the explanation of the process. This was our first time, so we were pretty clueless. He was patient & described everything for us.
Jake and Cynthia were incredible. The process was smooth and very clear up until Nancy Alain became involved with my mortgage. I'm extremely disappointed in her disregard to any questions I had and her dismissive behavior towards me throughout the final 2 weeks of my mortgage process. Other than my experiences with Nancy I was highly satisfied with pennymac!
Smooth process
My closing documents were incomplete and not accurately prefilled.
The process felt very easy, all of the staff at Pennymac were helpful and they did a great job of keeping me informed through the entire process.
De'Loria was amazing to deal with. She was quick when there was an issue she got it fixed and quickly. While doing the process she remembered even that I was going away for a week and she even asked me about it. That is customer service. She was amazing to work with.
Tracy was amazing and she did great! Other interactions with penny mac were just not there.
for the most part the process went very smoothly
Not Applicable
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,631 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.