PENNYMAC

Lil B. 

on Birdeye

3 years ago

The experience of Refinancing with a cash out with PennyMacUsa was amazingly fast. Everyone communicated clearly and promptly. Every step of the process was outlined from the start so that I knew what to expect. Nothing was asked of me twice. The title company handled our file with competence and professionalism. The Closing was at home with a great notary. Plus they service your loan themselves, so you are not dealing with a different company every time they sell your loan like I was. I am gladly recommending them to my f... read more

Job A. 

on Birdeye

3 years ago

Good customer service and great communication 

Shelby B. 

on Birdeye

3 years ago

First of all, every single person I talked to knew nothing like it was their first day. This was suppose to take 45 days, and it took 3 months. I went above and beyond to make sure everything was turned in within a few hours of asking. I was always waiting on y’all. You guys lost several items. And Kayla, lied several times about things. This was the worst experience and I am scarred for life. 

Michael Hastings I. 

on Birdeye

3 years ago

............ 

Christopher G. 

on Birdeye

3 years ago

My experience was very pleasant and the representatives were very helpful and attentive. 

Reynold B. 

on Birdeye

3 years ago

The loan closing was much quicker than I expected. Logan communicated on a weekly basis and he took his time to explain the process, what was needed and how everything works. 

Stephanie M. 

on Birdeye

3 years ago

Michelle was the only reason I didn’t go crazy! She is amazing 

Ernesto Flores J. 

on Birdeye

3 years ago

Pennymac made my refinance really simple and worry free. Chantel was great, polite, informative and took care of all my needs. Thank you Pennymac for an overall great experience, you guys are awesome! 

Cathleen A. 

on Birdeye

3 years ago

Efficient,professional & friendly.