PENNYMAC

Lamar H. 

on Birdeye

3 years ago

I usually withhold my high praise, however my VA cash out refinance loan process with PennyMac was outstanding. It went as well as could it be. One objective of mine was to get out from under a HERO loan which PennyMac has allowed me to do. From start to finish PennyMac answered all of my questions or they pointed me in the right direction. I am very happy with the service I was provided. Thank you PennyMac and your team that worked to get this done. 

Nathaniel B. 

on Birdeye

3 years ago

Very knowledgeable and pleasant to work with. Explained what was needed and questions that we had was answered in a very timely manner. 

Loni H. 

on Birdeye

3 years ago

5-star service. 18 days from application to approval, less than 30 days to close. The PennyMac Team makes it easy for you where they can 

Betty H. 

on Birdeye

3 years ago

The entire experience from beginning with one phone call and a simple question regarding exploring my options, was such a pleasurable experience. I would have done it sooner had I known it was going to be this simple. 

John Liles J. 

on Birdeye

3 years ago

everything was great . quicker and better than I was expecting . 

Cynthia M. 

on Birdeye

3 years ago

I spoke with no less than 4 people rather than 1 or 2 - felt like a lot of people had access to financial info and we involved. Not a continuous process - left me with questions and not even sure who to ask. 

James G. 

on Birdeye

3 years ago

Great experience! 

Michael H. 

on Birdeye

3 years ago

They kept asking for the same documents. We sent some three times. Set a closing date and then we were called to set up a closing date and told them already had one. We were told we needed two witnesses and we didn’t need any. After applying for our loan we continued to get calls and emails asking us if we wanted to apply for a home equity loan And continue to get them even after we’ve closed. 

Chandra S. 

on Birdeye

3 years ago

Everything went smooth.