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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,635 reviews
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Jonathan H.'s profile image
Jonathan H. 
3 years ago

Have all info before sending closing documents. To many people getting in touch with me and getting things crossed up! 

GEORGE Fergus I.'s profile image
GEORGE Fergus I. 
3 years ago

PennyMac made the whole process simple and easy to understand. Very efficient, honest and on time. They did a very good job! 

KAREN K.'s profile image
KAREN K. 
3 years ago

MY EXPERIENCE WITH PENNYMAC IS A LITTLE UNIQUE. THEY HAVE BEEN MY MORTGAGE COMPANY FOR 5 YEARS, AND I RECENTLY REFINANCED AND THEY TOOK CARE OF EVERYTHING. ELIANA WAS SO AVAILABLE TO TALK WITH IF I NEEDED AN EXPLANATION FOR SOMETHING ABOUT THE PROCESS. THE PROCESS WAS REALLY SMOOTH AND ONCE ALL THE INFORMATION WAS SUBMITTED, THE CLOSING WAS SCHEDULED. I WAS ABLE TO CHOOSE THE DATE AND TIME THAT WAS CONVENIENT FOR ME. 

Brenda G.'s profile image
Brenda G. 
3 years ago

Andy's professionality and communication was immensely appreciated during this process. He was able to communicate effectively with the underwriting team whenever they requested the same documentation multiple times. I appreciated the updates he provided even when there was no change and it was just a waiting game. Overall, having someone like Andy throughout my refinance process made it this a great experience. I would definitely recommend Andy and the PennyMac team to friends and family whenever they are ready to refinance... read more

Ryan C.'s profile image
Ryan C. 
3 years ago

Yester did a great job, quick to communicate 

KRISTINE O.'s profile image
KRISTINE O. 
3 years ago

Yester Gazdjian and everyone else was very easy and pleasant to work with, the experience was a very nice experience especially compared to other companies I have worked with in the past. 

ERNESTO R.'s profile image
ERNESTO R. 
3 years ago

Nancy and Donald are simply the BEST!! They had such a professional and respectful attitude. They answered all of my questions and I love the experience. Tha k you both and the whole Pennymac team. Much love and respect. God bless 

Alexandra R.'s profile image
Alexandra R. 
3 years ago

Thank you so much Ammie!! She is a great example of why this is my 3rd time doing business with Pennymac! Give this woman a raise 

James N.'s profile image
James N. 
3 years ago

The Penny Mac team, their knowledge base, their inherent compassion for the client, made this the most worthwhile process. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,635 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.