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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lack of knowledge, miscommunication, did not follow up and report back.
Better communication and letting me know what the next step is.
I had a great experience with PennyMac. They were able to answer any questions I had and were prompt in doing so through the whole process.
The experience was great I was well kept informed about my loan.. The communication was wonderful.
Outstanding
It was fine. Got a lot less in refinance than originally told to me. If I knew I was receiving when I am I wouldn’t have gone through with all of this.
Evelyn was Awesome and made the whole process very smooth! We would highly recommend Pennymac and Evelyn!!
It was not clearly identified how I brought closing money to the table and even what amount. I had to reach out to get both of those items. The closing documents in my online portal did not reflect the payment I made the month prior so cash to close was much higher. There was significant opportunity to set me up for closing success and would not have required me to seek the information that shoukd have been provided.
Great service
PENNYMAC has a 4.4 star rating with 48,635 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.