PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,172 reviews
Select a rating
Wendy K.'s profile image
Wendy K. 
4 years ago

There were issues with people not calculating our income correctly resulting in a denial after we thought everything was done. 

Jose B.'s profile image
Jose B. 
4 years ago

Outstanding Costumer Service 

Armando F.'s profile image
Armando F. 
4 years ago

She was very nice with us 

Ronald F.'s profile image
Ronald F. 
4 years ago

Awesome person 

Maurice H.'s profile image
Maurice H. 
4 years ago

all went well 

Chad J.'s profile image
Chad J. 
4 years ago

The whole penny mac team were fantastic! 

Tyler C.'s profile image
Tyler C. 
4 years ago

Only spoke one time. 

Leonardo M.'s profile image
Leonardo M. 
4 years ago

My loan officer Joseph Garcia was amazing with my application , he explained everything to me and he helped me alot! Thanks again! 

Steven M.'s profile image
Steven M. 
4 years ago

My closing documents did not seem accurate. I followed up with PennyMac and tried to reach someone, including my loan officer, who on two separate occasions did not return my call. And now I believe my taxes are not longer included in my mortgage payment/escrow account but can't be sure because literally no one has gotten back to me. Amazing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,172 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.