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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good job all around
Communication and expectations. 5 stars, Thanks.
Less hands in the pot, dealing with just one or 2 persons from beginning to end. Having all information and procedures listed and conveyed right from the start, to include full explanation of them to the understanding of the costumer! I won't lie this process has been the roughest one ever in refinancing my home! I will say this though those that did help made sure to correct and give 110% in ensuring that this closing happened! I thank them very much and it ensured that I didn't find business services elsewhere.
Fast service. Whenever I had questions, they were answered quickly and clearly. The process went just as it was explained to me
Communication was unclear and untimely. Many mistakes. Documents incorrect. EXTREMELY LONG TIME TO CLOSE! Management was made aware of mistakes and laughed them off. Documents requested multiple times. Seemed like no one had any idea how to handle our refinance.
Friendly and efficient
Sandrea did very good
Janet was airways very helpful and explained things very well. I enjoyed talking with her.
Thank you!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.