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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Have all info before sending closing documents. To many people getting in touch with me and getting things crossed up!
PennyMac made the whole process simple and easy to understand. Very efficient, honest and on time. They did a very good job!
MY EXPERIENCE WITH PENNYMAC IS A LITTLE UNIQUE. THEY HAVE BEEN MY MORTGAGE COMPANY FOR 5 YEARS, AND I RECENTLY REFINANCED AND THEY TOOK CARE OF EVERYTHING. ELIANA WAS SO AVAILABLE TO TALK WITH IF I NEEDED AN EXPLANATION FOR SOMETHING ABOUT THE PROCESS. THE PROCESS WAS REALLY SMOOTH AND ONCE ALL THE INFORMATION WAS SUBMITTED, THE CLOSING WAS SCHEDULED. I WAS ABLE TO CHOOSE THE DATE AND TIME THAT WAS CONVENIENT FOR ME.
Andy's professionality and communication was immensely appreciated during this process. He was able to communicate effectively with the underwriting team whenever they requested the same documentation multiple times. I appreciated the updates he provided even when there was no change and it was just a waiting game. Overall, having someone like Andy throughout my refinance process made it this a great experience. I would definitely recommend Andy and the PennyMac team to friends and family whenever they are ready to refinance... read more
process way quicker than i expected. pleasantly surprised.
I had a great experience with PennyMac. They were able to answer any questions I had and were prompt in doing so through the whole process.
Outstanding
Evelyn was Awesome and made the whole process very smooth! We would highly recommend Pennymac and Evelyn!!
It was not clearly identified how I brought closing money to the table and even what amount. I had to reach out to get both of those items. The closing documents in my online portal did not reflect the payment I made the month prior so cash to close was much higher. There was significant opportunity to set me up for closing success and would not have required me to seek the information that shoukd have been provided.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.