This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
LaNita Green was very punctual in providing information I needed and help guide us/me through the process.
Tatyanna was great!
I spent a lot of time chasing the losing mortgage company (US Bank) for the payoff letter and sent it to the PennyMac team, when they should have been responsible for obtaining the letter from US Bank after we gave them written authorization to do so. I believe the cost of PennyMac and the title company performing this work is billed to the customer in the closing cost. Not happy with that part of the process and I have never been asked to chase down the payoff letter for any closing before.
Very good every time
Over all experience was good. There were a few times i didn't get answers on my time line but i assume i am not the only one refinancing a loan. Brittney did a great job.
Fairly easy process
No comments
I would have to give as many stars as on a great summer night my experience was better than I had thought. Sandi was a joy and the whole team was great!!
communication was great. Justin replied very quickly with every request for information and made sure the loan was processed with no delays.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.