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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lack of communication from initial conversation with loan officer to transition to internal team.
The document gathering process did not go smoothly.
Completed in expected time frame.
Appreciate the online document process and constant communication
great communication
Mariela was extremely helpful and made the process a lot less stressful
Every time I had to contact customer service they answered right away and made sure to answer all my questions that I had. Everyone was very nice and respectful. Looking forward in being a customer with them.
Least painful refinance process I've ever been through!
I had an amazing experience with Janet. She was very professional and made sure I understood everything.
PENNYMAC has a 4.4 star rating with 48,813 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.