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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,813 reviews
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Larry M.'s profile image
Larry M. 
3 years ago

Lack of communication from initial conversation with loan officer to transition to internal team. 

JOHN WINTER J.'s profile image
JOHN WINTER J. 
3 years ago

The document gathering process did not go smoothly. 

Justin A.'s profile image
Justin A. 
3 years ago

Completed in expected time frame. 

Lisa H.'s profile image
Lisa H. 
3 years ago

Appreciate the online document process and constant communication 

Thomas M.'s profile image
Thomas M. 
3 years ago

great communication 

Anna C.'s profile image
Anna C. 
3 years ago

Mariela was extremely helpful and made the process a lot less stressful 

Charles G.'s profile image
Charles G. 
3 years ago

Every time I had to contact customer service they answered right away and made sure to answer all my questions that I had. Everyone was very nice and respectful. Looking forward in being a customer with them. 

Megan R R.'s profile image
Megan R R. 
3 years ago

Least painful refinance process I've ever been through! 

Misty G.'s profile image
Misty G. 
3 years ago

I had an amazing experience with Janet. She was very professional and made sure I understood everything. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,813 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.