This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything was easy and an overall great experience
Jesika was on Mountain time and the rest of us were in EST zone. This created a delay in accomplishing tasks every single day. This extremely effected our closing date and closing out last minute requirements. Requirements that should not have been last minute to begin with. The delay in closing cost me over $3,000 in hotel, rental car, and Uhaul charges for an additional 9 days over the original closing date.
Fast, minimal effort required and courteous interactions.
Great communication and quickly answered questions for me. Whole process went very smoothly. Great experience. Would highly recommend.
Mistakes were made, payoff numbers were not accurate even after I pointed the problem out to penny Mac and solidifi, closing was delayed a week to iron out and same mistake was made causing me to have to pay the 5,000$ short on my heloc, loan officers were ghosts after closing with major mistakes
Communicated well, answered questions, no strings attached mentality
Everything was handled in a very efficient, timely and professional manner.
Tynisha was very pleasant to deal with and was very knowledgeable about the process. She kept us updated and always followed up in she didn’t know the answer.
Great guy, very clear and honest.
PENNYMAC has a 4.5 star rating with 49,186 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.