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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
All went very smooth and quickly. The team was great.
I don’t do testimonials
The Refinance process went as explained. PennyMac's team of experts were conveniently accessible to me. Krystal and Veronica maintained weekly contact with me keeping me informed of the status. I felt very comfortable throughout the process and I am thoroughly pleased with the outcome. The always provided outstanding customer service, Thanks Team!
Woo-hoo all great work!
First of all Shead asked me for the same documents multiple times , I didn’t receive answers in a timely manner & needed to go threw other employees to get them & I’ve been with PennyMac mortgage company with the mortgage I had from the house I sold & can’t understand why the information isn’t in my file already !
A++ job. Everything was Simple and Easy.
It was an awesome experience working with Nancy & Tirus. We got all the required information timely and loan was closed on time.
Great job!
De’Loria was very responsive and in touch to check in throughout the process. There was a lack of communication between the closer and the attorneys; documents were requested a few times without response and on closing day there was a lapse in communication and laps in execution from the penny Mac team to execute the transfer. More up front communication between the closing team and the buyers attorney would have prevented the issues we encountered on closing day.
PENNYMAC has a 4.5 star rating with 49,186 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.