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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
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Hemanth A.'s profile image
Hemanth A. 
on Birdeye

2 years ago

She is great 

Kathryn L.'s profile image
Kathryn L. 
on Birdeye

2 years ago

Although there were a couple bumps in the road, everything was worked out to my satisfaction and overall it was a very good experience and a quick close. 

Lucas P.'s profile image
Lucas P. 
on Birdeye

2 years ago

This was my first refinancing on my first home. I had no idea what was involved or how the process worked, but I was immediately put at ease and all my questions were answered promptly. At no point did I feel my barrage of questions were annoying or stupid. This extends not only to the refinancing but from day one when PennyMac acquired servicing on my loan, every interaction has been positive and ended with one of those "pleasant conversation" smiles at the end of the call. 

Antonio A.'s profile image
Antonio A. 
on Birdeye

2 years ago

Very happy with the whole process 

NICHOLAS Q.'s profile image
NICHOLAS Q. 
on Birdeye

2 years ago

Very easy process overall. 

Christopher M.'s profile image
Christopher M. 
on Birdeye

2 years ago

Antonae was a pleasure to work with. We had a great experience and was well informed during the process of our refinance. 

Paul H.'s profile image
Paul H. 
on Birdeye

2 years ago

The whole process was explained and went well 

ALLEN-THERESA R.'s profile image
ALLEN-THERESA R. 
on Birdeye

2 years ago

I haven’t revive anything yet just papers I signed and the money I sent for the closing which came today as for anything else I have to wait and see what happens 

Lazaro R.'s profile image
Lazaro R. 
on Birdeye

2 years ago

Easy refinance process and representatives that made the process very efficient. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.