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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Jacob B.'s profile image
Jacob B. 
on Birdeye

2 years ago

Great experience from start to finish!!! 

SHELBY S.'s profile image
SHELBY S. 
on Birdeye

2 years ago

Great customer service 

Milton M.'s profile image
Milton M. 
on Birdeye

2 years ago

We just asked about Our escrow account. Zanetta is AWESOME. 

James C.'s profile image
James C. 
on Birdeye

2 years ago

The experience was awesome 

Anna S.'s profile image
Anna S. 
on Birdeye

2 years ago

The process was easy. Professional. 

DAVID D.'s profile image
DAVID D. 
on Birdeye

2 years ago

The refinance went as I knew it would go smoothly because I have had other mortgage loans with them and as always met or exceeded my expectations 

Angela D.'s profile image
Angela D. 
on Birdeye

2 years ago

The initial process was very unpleasant because I was dealing with different people and provided with different information. Then, when PennyMac received information from the Title Company. It was incorrect. My name wasn't on the title provided by the title company and there was an IRS lien and a collection listed on that title document. PennyMac contacted me about it multiple times and I informed them that information wasn't correct. PennyMac should have been aware of that because I have used this company 1-2 times for a mo... read more

Julian H.'s profile image
Julian H. 
on Birdeye

2 years ago

Everybody was so friendly and helped with any questions we had. 

Melanie E.'s profile image
Melanie E. 
on Birdeye

2 years ago

Clear communication and timely response to questions. Ms. Fuentes served as a contact that helped me feel comfortable to have a 'go-to person for questions if I didn't know who or how to ask. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.