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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The initial process was very unpleasant because I was dealing with different people and provided with different information. Then, when PennyMac received information from the Title Company. It was incorrect. My name wasn't on the title provided by the title company and there was an IRS lien and a collection listed on that title document. PennyMac contacted me about it multiple times and I informed them that information wasn't correct. PennyMac should have been aware of that because I have used this company 1-2 times for a mo... read more
Clear communication and timely response to questions. Ms. Fuentes served as a contact that helped me feel comfortable to have a 'go-to person for questions if I didn't know who or how to ask.
Agents were very professional and answered my questions in a timely manner.
The open lines of communication, clearly outlined steps, and friendliness of service all made this aspect of the housing search process less stressful in a crazy housing market.
Pamela is a very good communicator always pleasant to speak with. Knows her job.
The second appraisal was unexpected. It seemed as if the first appraisal, of which we got the paperwork after the second appraisal paperwork, was more on track price wise. I feel as if I got shorted in this.
Been with this company for a long time. They always treated us nice. Thanks PennyMac.
Your staff were very helpful. They were absolutely wonderful.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.