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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsGood service
Zanetta was awesome, documents requested twice was due to my computer not properly loading the document at the right size for legibility.
Loan process was smoother than expected
Very professional, accurate and timely
The service
Chantel was an excellent helper/intermediary for me during my refinance process. She was always professional, yet cheerful and friendly. She made sure all my questions were answered to my satisfaction. She is a great representative of PennyMac.
The loan dragged on. Constant more and more document requests could have been done earlier rather than new requests every week.
Would work them again, very easy process.
So far, all my experience with PennyMac to include my old house has been great and very professional. Thank you.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.