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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsLoan process was smoother than expected
Very professional, accurate and timely
Chantel was an excellent helper/intermediary for me during my refinance process. She was always professional, yet cheerful and friendly. She made sure all my questions were answered to my satisfaction. She is a great representative of PennyMac.
Nancy was helpful throughout the process and ensured we closed on time.
Great service and easy & fast processing!
The loan process was done mostly online which is good but you miss the personal touch and verbal assurance. Pennymac regardless of who took my phone call was always very helpful and could answer my questions or the status of the loan and follow through to the end.
The prosses was very easy and fast communication was always professional and clear on expectations one and any concern was switching many persons at the time of asking for documentation and closing
It was not Devon's fault for delays. It was paperwork not completed by previous closing attorney
So far, all my experience with PennyMac to include my old house has been great and very professional. Thank you.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.