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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Great work everyone.
Sandrea very helpful and professional. She made the whole process effortless
The entire staff that I was in contact with was very professional and courteous.
Overall the process from PennyMac's perspective was pretty smooth and Tracy was great to work with. The only opportunity I observed during this process was there were a couple of times that we talked to someone else other then Tracy and they requested info that had been requested and sent. Seems like there was somewhat of a disconnect there. However, everyone we worked with starting from Thomas (Loan Officer) through Tracy who handed the closing were great to work with and I would definetely go with PennyMac again because o... read more
Everything was great. Smooth process
Kelvey was great! very communicative and always on top of everything. I want PennyMac to handle all my business in the future.
If my recommendation was about Chantel Bryant only, I would absolutely recommend Penny Mac to all. Chantel was incredible to work with. She went above and beyond the call of duty to support me through the process. Unfortunately I was not as impressed with other members of the Penny Mac staff. Cesar specifically was difficult to contact. At one point I had placed 5 calls to him and 1 to his supervisor with promise of return. It took weeks to hear back. When I requested information, he was not through in his response.... read more
Clear communication all the way through. Extremely competitive rate and no surprises! Will definitely consider Penny Mac when I purchase my next home.
Thank you for your help.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.