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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsIt wasn’t a difficult process. Everyone was friendly, and honest .
Rebecca and the rest of the team were awesome!
The clear communication and prompt response and attention I was given in order to make this process smooth
I feel that I did most of the work as far as following up and tracking information down. I stopped receiving weekly updates and followed up after about two weeks. I discovered documents were missing and my landlord was being difficult. Had I been informed sooner, I could have solved the issue sooner. I am an experienced home buyer, so I was able to navigate, but someone less experienced would have struggled. I would still recommend friends and family to PennyMac as I have done business with you several times and this is... read more
Positive overall experience
The entire staff that I was in contact with was very professional and courteous.
Overall the process from PennyMac's perspective was pretty smooth and Tracy was great to work with. The only opportunity I observed during this process was there were a couple of times that we talked to someone else other then Tracy and they requested info that had been requested and sent. Seems like there was somewhat of a disconnect there. However, everyone we worked with starting from Thomas (Loan Officer) through Tracy who handed the closing were great to work with and I would definetely go with PennyMac again because o... read more
Everything was great. Smooth process
It was great 👍!
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.