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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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Marjory S.'s profile image
Marjory S. 
4 years ago

Dennis was wonderful 

Roddy R.'s profile image
Roddy R. 
4 years ago

N/A Just ok fair 

Mathew S.'s profile image
Mathew S. 
4 years ago

Penny Mac has always served me well. I chose to refinance with them for a shorter term with less interest and not only did they make that happen for me, they also matched or beat the competition without hesitation. There staff is top notch and very informative. Great experience and knowledgeable on all aspects of the loan process. 

Robin C T.'s profile image
Robin C T. 
4 years ago

Better communication, clear expectations, correct documents, access to appraisers and not take 3-4 weeks to even order an appraisal 

Dottie H.'s profile image
Dottie H. 
4 years ago

I really enjoyed talking with Erika Stacy. She is friendly, understanding and patient. I had an usually situation and she helped me get through it all. I would recommend working with Erica Stacy at PennyMac. When I'm ready again in the future I will be calling her. 

JOHN R.'s profile image
JOHN R. 
4 years ago

I don’t want to write a bunch 

Gabriela A.'s profile image
Gabriela A. 
4 years ago

Edward was very patient and understanding of my communication hours. 

Stephanie C.'s profile image
Stephanie C. 
4 years ago

Very friendly and helpful with any questions I had with the loan process. 

Carlene A.'s profile image
Carlene A. 
4 years ago

Accurate information provided consistently. Calls returned when promised. Even if resolutions were not immediately available, on-going communication should have been provided. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.