PENNYMAC

Brent L. 

on Birdeye

4 years ago

Great; all expectations met. As good of communication as you can find 

Raviraj K. 

on Birdeye

4 years ago

I understand that the human errors happens on the documents, but even after telling repeatedly to correct the in correct addresses on the closing docs, documents were still NOT AT ALL corrected and ended up signing on incorrect address documents. Even after sending many emails and talking to loan processor several times this was the issue. Loan processor kept saying that each document has been reviewed for its correctness and has all correct address but it wasn't TRUE, about 11 documents had either zip code wrong or city ... read more

Lisa B. 

on Birdeye

4 years ago

She communicated something different each time I spoke with her. One day I needed the trust the next I didn’t the next I did. She also asked for a divorce document and I’ve never been married. 

Amy E. 

on Birdeye

4 years ago

Chantel was very courteous and patient. Made me feel like I was more than just another loan. 

Darlena H. 

on Birdeye

4 years ago

It wasn’t a difficult process. Everyone was friendly, and honest . 

Melani H. 

on Birdeye

4 years ago

. . . . . 

Nolen Harris J. 

on Birdeye

4 years ago

na na na na na na 

Brian H. 

on Birdeye

4 years ago

Everything with my refinance went smoothly. We were actually able to close sooner than anticipated! :-) 

Cloyce D. 

on Birdeye

4 years ago

Five stars