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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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Phillip B.'s profile image
Phillip B. 
4 years ago

The representative I spoke to initially clearly laid out everything that was going to happen and the time frame for it all. He explained to me what bills I would be paying and what bills that wouldn't be paid (at my request). 

Vincent M.'s profile image
Vincent M. 
4 years ago

The process was smooth and easy to complete, the team transitions went smoothly and did not require an extreme amount of records research on my time. 

Venkata Krishna Rao N.'s profile image
Venkata Krishna Rao N. 
4 years ago

Great help done by Tracy 

Carolyn T.'s profile image
Carolyn T. 
4 years ago

My home needed some upgrading to keep it up to par with new homes in the area. I appreciate the help I received from PennyMac staff. 

Christopher W.'s profile image
Christopher W. 
4 years ago

Best loan experience we've ever had! Your organization is extremely organized and on top of the process. 

Raymond P.'s profile image
Raymond P. 
4 years ago

I worked directly with PennyMac 5 months ago. I don’t remember much other than the estimated savings promised by refinancing did not happen. 

Harold E.'s profile image
Harold E. 
4 years ago

Don't want to proceed. had a bad experience with lending tree 

George Lloyd I.'s profile image
George Lloyd I. 
4 years ago

The process was simple Always gets back to you quickly Advised him I work nights so all calls had been made at the appropriate time including time zones differences Great to work with Very easy to use the online services 

William S.'s profile image
William S. 
4 years ago

More person-to-person communications, rather than just leaving phone messages. Also, it seemed like a number of PennyMac people kept contacting us by email, some of which did not know the status of our loan application or what their role in it was supposed to be. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.