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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Level of response, feedback was great
Answered questions quickly
Great experience...everything went as expected and ahead of the scheduled time.
Better communication. Explain exactly they wanted from us.
excellent work
How quick the refinance was closed was what I really appreciated. Thanks
Staff were patient, kind, responsive, and knowledgeable. I have already referred a friend that is now working with y'all.
One issue was that I had trouble throughout the process using the online portal. After I had begun the process, an unrelated PennyMac representative contacted me and we began the process a second time before eventually figuring out that there were two applications. This created some confusion that was wholly unnecessary and avoidable. A second issue was that the Notary made several errors which required two additional visits to correct and resign several documents. His mistakes caused the closing date to slip and crea... read more
Easy process, nice people to work with!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.