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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The communication from Tracy was nothing like I have ever experienced in buying a home. I believe that if there were more Tracy's at Penny Mac it would be many times more successful. She should be a model for all her co workers to copy. She always made me feel like all would be ok. Even during my deepest doubts. And it was all ok. She had a hand in changing my familiy's life and I fully appreciate her.
Seemless from start to finish. The communication and the process was much better than I anticipated.
I would rate my customer experience a 10 star with My representative.
Level of response, feedback was great
Answered questions quickly
Great experience...everything went as expected and ahead of the scheduled time.
Not sure we ever spoke to Jacob. Send the same documents several times. When everything is under a time constraint, it made the process very stressful.
Robyn and everyone was very friendly and informative.
Clear communication
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.