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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsAwesome, I cannot say more. I am happy
very professional.
Not require me to send the same documents 15+ times, answer my questions correctly the first time and communicate any changes immediately. My closing documents and amounts to be rendered to my creditors were not correct after multiple inquiries and still were not corrected even though those particular cards being paid off were a stipulation of the loan. PENNYMAC did not compete their due diligence to retrieve the new balances and correct those documents and I was forced to call into your company as I was competing the closin... read more
Good mix of voice mail and email communication.
Chantel had great communication with us and followed up right away with anything she said she would do. The whole process was very smooth-thank you!
Devin did a great job and made me a priority.
I was very pleased to refinance my mortgage loan with PennyMac, I really wanted to stick with them. I really love how they keep you up to date on the loan status online. Whenever I had any questions/concerns they were answered immediately. The process went so smoothly and will definitely recommend Pennymac to my family and friends.
Iam was unprofessional, unprepared, kept poor notes, and generally had to be interrupted so I can repeat information already conveyed to him. He was sloppy and disorganized.
PennyMac and all of the people we worked with were very communicative and helpful!
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.