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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Star ⭐️ Rating 10 - good customer service /knowledgeable/prompt in answering!
Was told by Winston that no W2s or paystubs needed from my job, that they were in some central system. Later got a million phone calls that that information was incorrect and it was all needed to proceed with the loan. It was not Mariela’s fault, it was first guy we talked to.
The portal was a very refreshing, it was very user friendly and affective. Mostly though it was a much better way to transfer information and made the whole process so much easier. I have refinanced my mortgage three times in the last seven years and this was far and away the best experience.
The whole experience was great
I do not like filling out these surveys. I filled this out so I won’t get pestered with more reminders
Very helpful
more communication in the end after i signed the documents with the notary. I feel I was not really sure if I was closing on the 31st or after. Up until the afternoon of 01-31 I was hoping TO close. I was contacted and told i closed and after checking my account I saw my closing amount. To tell the truth I was hoping the two creditors were paid off because i was not informed if they were. I now have recieved a check from the Title company to send to one of the creditors. I am to send the check with a statement or bill to the... read more
very professional.
Good mix of voice mail and email communication.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.